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Earning Your Stripes (And Stars): Why Health Care Providers Should Care About Reputation Management

Earning Your Stripes (And Stars): Why Health Care Providers Should Care About Reputation Management

by Shearly (SU)
Before the age of the internet, word of mouth was king. Whether a person needed a recommendation for a pediatrician or handyman, they would simply bend the ear of a neighbor or coworker. However, as technology becomes increasingly more accessible, online reviews supplant the need for these endorsements, placing a world of importance on obtaining favorable web reviews. According to research, more than 90% of local customers (and potential patients) do their due diligence online before stepping into your office.

Healthcare Marketing Trends to Watch for in 2018

Healthcare Marketing Trends to Watch for in 2018

by Shearly (SU)
Research shows that more than 90% of people now read online reviews, which means that word of mouth is becoming even more important. The rise of digital sites such as RateMDs, Healthgrades, Google, and Yelp have given even more power to patients. Medical practices can’t afford to be complacent when it comes to patient reviews because if they are, the internet enables any bad experience to become widely known, very quickly. In 2018, reputation management will become a priority. Healthcare providers will need to pay more attention to their positive (and negative) reviews and ratings: proactively building, monitoring, managing, and amplifying their online reputations.

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