online reviews

The Do’s and Don’ts of Responding to Online Reviews

In our previous blog post – Online Patient Reviews: A Must-Have Tool for Medical Practices – we discussed why it’s so important for medical professionals to build their online reputations. Now, we’d like to discuss how to manage them, with a focus on online patient reviews. Online reviews can have the power to make or… 

Filed Under: Reputation Management
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Online ratings and reviews – why they matter for doctors

You listen to your patients in the office, but what about after they leave? Do you know what your patients say about you online?  Consider the following situation and what you might do differently. A prospective patient, let’s call her Karen, has a nagging shoulder pain that keeps her up at night. She tosses and… 

Filed Under: Online Marketing, Reputation Management
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