Sure, it may seem that what is said about you online may be out of your control – but it’s not. What doctors do, or don’t do, in response to online patient reviews can make a big difference. Before you can do anything, of course, you need to be aware of what reviews exist and…
patient reviews
The Do’s and Don’ts of Responding to Online Reviews
In our previous blog post – Online Patient Reviews: A Must-Have Tool for Medical Practices – we discussed why it’s so important for medical professionals to build their online reputations. Now, we’d like to discuss how to manage them, with a focus on online patient reviews. Online reviews can have the power to make or…
Filed Under: Reputation Management
Online patient reviews: A must-have tool for medical practices
If you’ve Googled yourself or your practice lately, you’ve probably noticed star ratings associated with your name. Reviews of businesses are now common-place and medical practices and their providers are no different. An industry report was released in November 2014 by SoftwareAdvice.com, detailing the latest trends in online patient reviews for doctors. Highlights from the…
Online ratings and reviews – why they matter for doctors
You listen to your patients in the office, but what about after they leave? Do you know what your patients say about you online? Consider the following situation and what you might do differently. A prospective patient, let’s call her Karen, has a nagging shoulder pain that keeps her up at night. She tosses and…
