Medical Reputation Management
Build Consumer Trust and Confidence in Your Medical Practice
Increase Patient Trust And Brand Recognition With Online Review Management
Confidence in your practice is built upon a robust collection of online reviews - potential patients want to know what to expect and your current patients can help. Nurturing your online reputation is one of best investments you can make!
Because online ratings and reviews are highly influential in patient decisions, online reputation management is an indispensable part of a healthcare marketing strategy.
Build Trust in Your Medical Practice Brand with Reputation Management
More often than not, endorsements from other patients are the deciding factor when patients choose a provider. Patients think like consumers, and heavily rely on ratings and reviews to confidently move forward in their decision to become a new patient.
With EHR integration, you can leverage recent patient appointment data to request reviews immediately following an appointment. This increases the volume of reviews and improves the overall star rating.
- Build trust and confidence in the services you provide
- Drive traffic and appointment requests to your website
- Word of mouth outweighs online referrals
- Encourage patient retention by making them feel heard
- Online reviews can improve local search ranking
- A high quantity of reviews demonstrates longevity in the local market
Benefits of Reputation Management for Medical Practices
Activating an online reputation management strategy helps you leverage the powerful digital marketing force of online reviews. Responding to reviews, especially negative ones, shows that the practice is attentive and cares about the patients' experiences and has a trustworthy reputation.
When potential patients are researching medical practices, they are likely to compare reviews and ratings. Having positive reviews and an active reputation management strategy can set a practice apart from its competition and make patients more likely to choose them.
- 70% More likely to visit businesses with a Google Business Profile
- 72% Prefer choosing providers rated at least 4/5 stars
- 80% Feel providers with 5+ reviews are more trustworthy
Manage Your Reputation Through Your Google Business Profile
When patients search for healthcare providers online, Google displays businesses that match the search criteria, and having a Google Business Profile can make it more likely for the medical practice to appear in search results. The profile also appears on Google Maps, making it easier for patients to find the location of the practice.
Provide User Analytics: Google Business Profiles provide valuable user analytics that can help practices understand how often patients view their profile, where their patients are located, and how they engage with their profile. This data can help practices make informed decisions about their online strategy.
About Our Medical Reputation Management Solutions
Our goal is to build up the online reputation you deserve - practices that work hard to provide top-notch care deserve online ratings that reflect that! We will:
- Solicit positive reviews from recent patients with proactive follow ups
- Monitor your reviews and provide timely responses
- Setup and manage reviews across dozens of review sites
- Provide support for the Google Business Profile as well as 70+ online provider directories
- Best position your practice in local search results with Google Business Profile optimization
- Boost web traffic with directory profiles linked to your practice site
