In today’s competitive healthcare environment, having a basic, generic website is not enough. Your website is often the first touchpoint with patients and referring physicians – and as they say, you do not get a second chance to make a first impression. Your website needs to be inviting and intuitive. Visitors should be able…
General
General
Improve Patient Satisfaction and Retention Through Improved Call Routing
How Clear Phone Routing Processes Can Improve Patient Satisfaction and Retention Your phone system is the primary point of contact for your office. For new patients, it is your chance to make a positive first impression and is one of many ways to improve patient satisfaction. For existing patients, it is your chance to improve…
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